Help
Welcome to the help page for MM Toy World! We are here to assist you with any questions or concerns you may have. Please review the information below for assistance with various topics.
Contact Information
If you need to get in touch with us, we are available to assist you. Please use the contact information provided below:
Customer Support
Email: support@mmtoyworld.com
Phone: +91-99886-92296 (Mon-Sat, 10am-8pm IST)
Corporate Office
Address: B 15/95 Bedian Gali, Inside Khajuri Batala 143505, Punjab, India
Social Media
Connect with us on social media for news, promotions, and updates:
- Facebook: @MMToyWorld
- Instagram: @MMToyWorld
We strive to provide excellent customer service and will respond to all inquiries within 24-48 hours. Thank you for choosing MM Toy World.
Refund Policy
If you are not satisfied with your purchase, you may be eligible for a return. Please review our Return Policy below for more information:
- Photos Printed Products: Not Returnable
- Customized Products: Not Returnable
- Baby Items: Returnable Only with Original Sealed Packaging
- Spare Parts and Accessories: Not Returnable, Only Replacable
- Board Games: Returnable Only in Original Unused Condition within 7 Days of Receiving
- Toys and Games: Returnable Only in Original Condition within 7 Days of Receiving
Please note that MM Toy World reserves the right to refuse returns that do not meet the above criteria. To initiate a return, please contact our customer service team within 7 days of receiving the product. Once the returned product is received and inspected, MM Toy World will issue a refund or store credit within 7-10 business days.
If you have any questions or concerns regarding our Return Policy, please do not hesitate to contact our customer service team.
Shipping Policy
At MM Toy World, we offer store pickup and pan-India delivery for our products. Please review our Shipping Policy below for more information:
Shipping Methods: We offer a variety of shipping methods, including standard shipping and expedited shipping. The available shipping method will depend on the product and delivery location.
Shipping Rates: Shipping rates are calculated based on product weight, shipping method, and delivery location. Rates will be displayed during the checkout process.
Shipping Times: Most orders will be processed and shipped within 1-2 business days. Delivery times may vary depending on the shipping method and delivery location.
Tracking Your Order: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on our website or the shipping carrier's website.
Shipping Delays: We are not responsible for shipping delays caused by circumstances beyond our control. We will notify you of any delays and provide updated delivery times.
Shipping Damages: If your product is damaged during shipping, please contact us within 24 hours of receiving your order. Please include your order number and photos of the damaged product and packaging.
International Shipping: At this time, we only ship within India and do not offer international shipping.
If you have any questions or concerns about our Shipping Policy, please contact us.
We hope this help page has provided you with the information you need. If you have any further questions or require additional assistance, please do not hesitate to reach out to our customer service team. We are here to help!