Shipping And Delivery Policy

Shipping and Delivery Policy

Geographic Coverage

At mmtoyworld.com, we're thrilled to offer nationwide shipping across Pan India, covering over 29,000 pin codes. We ensure that your favorite toys reach every corner of the country, from bustling metros to serene towns.

Shipping Methods and Partners

We understand the excitement of receiving a new parcle. That's why we offer both air and surface shipping methods to cater to your needs. Our trusted courier partners include Delivery, Xpressbees, Ecom Express, DTDC, BlueDart, Aramex, UPS, Amazon Shipping, and Ekart Logistics, ensuring your packages are in safe hands.

Shipping Costs

Shipping costs vary depending on the product. While many of our products come with the joy of free delivery, some items may have delivery charges. We believe in transparency; thus, all shipping costs are clearly indicated during the checkout process, allowing you to make informed decisions.

Handling Time

We promise a handling time of 1-2 days because we know how eager you are to play with your new toys. Our team works diligently to ensure your order is dispatched promptly.

Order Tracking

Stay updated every step of the way! Upon dispatch, you'll receive a text message or WhatsApp message with a tracking link. Additionally, you can monitor your order's journey through the "Orders" section in your account, offering you peace of mind and the excitement of anticipation.

Packaging

Each package is handled with extra care and attention. We go the extra mile to ensure your product arrive in pristine condition, ready for playtime.

Damaged or Lost Items

While we strive for perfection, we understand that sometimes things don't go as planned. In the rare event of a damaged or lost item, rest assured, you're eligible for a full refund or a free re-order of the same product. Your satisfaction and happiness are our top priorities.

Changes to Orders and COD Confirmation

To maintain efficiency and ensure timely delivery, changes to orders during transit are not accepted. For Cash on Delivery (COD) orders, a confirmation step is required before dispatch to ensure a smooth and successful delivery process.

Delivery Issues

At mmtoyworld.com, we make every effort to deliver your products on time. However, delivery issues beyond our control, such as logistical delays by our courier partners, are not the responsibility of mmtoyworld.com. We appreciate your understanding and patience in such situations.

Contact Us

Have questions or need assistance? Our dedicated customer service team is here to help. Reach out to us for any inquiries regarding your shipping and delivery needs.